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Hi, I just wanted to say thank you for the excellent service I received this week. There was minor cosmetic damage to my car but the customer service received from your staff who kept me up to date with what was happening and the driver who collected my car was nothing short of exceptional.
 
My car was repaired and returned in 24 hours which I wasn't expecting.
 
A great service all round.
 
Ms. T Lambert

Ms Lambert

My Insurance arranged for my car to be collected from your Kent branch after an accident, I have spoken to a few people at the site who were all very helpful.  The damage resulted in my car being written off but I had left some items inc service book & tax in the vehicle, when the site manager realised he lived around the corner from me he offered to drop the items off on the way home.

Unfortunately people going the extra mile to help you is a rarity these days and I felt his actions should be brought to your attention.

Ms Ball

Just to thank you for the extremely professional way you dealt with the recent accident damage to my car.  Everybody I spoke to at your company, in the office, collecting and delivering my car was friendly and courteous.  The repair was completed 2 days early and is undetectable & the car was delivered back to me cleaned and valeted.
Thank you very much!
 

Mr D. Jones

To you and the repair workers.
 
 
I must say just how pleased I am with the standard of the repair, and the service given to me and my car.
 
A special Gold Star Standard.
 
Thank you all very much.
 

Mr Turmeau

I just wanted to say a big thank you for the wonderful service you have given me and the repairs to my lovely car. I'd particularly like to thank Simon for his patience and understanding when I came down to the site last week in rather an emotional state! You all helped to make the whole awful experience much easier to cope with. I would certainly recommend you to anyone needing work done on a car.

Miss Catton, Surrey

Dear Mr Jones
 
I just wanted to say how impressed I have been with the service you have provided. My car was collected on Monday and delivered back Thursday. I have been kept informed throughout and everyone has been so pleasant to deal with. The paint job looks excellent and I have never had a better valet.
 

Mr Guillum-Scott, Surrey

Whether we are answering the phone to you, delivering your vehicle, estimating or repairing, you will find every member of our team is committed to the same objective - to provide you with a top quality repair service. That means fast, efficient repairs with the minimum of fuss for you.

We never make a job bigger than it needs to be and we never compromise on the quality of the finished result.

For us it is a matter of Pride…

  • Positive attitude
  • Respect
  • Initiative
  • Dedication
  • Enthusiasm

With this philosophy at our heart, and founded on experience of repairing Rolls Royce and Bentley, we have built 20 years of success on superb workmanship and customer care. Today we have nearly 100 people in our team across four sites allowing us to serve Surrey, Sussex, Kent and Hampshire.

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and speak to one of our helpful claims team...

0845 154 5455

 

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