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My Insurance arranged for my car to be collected from your Kent branch after an accident, I have spoken to a few people at the site who were all very helpful.  The damage resulted in my car being written off but I had left some items inc service book & tax in the vehicle, when the site manager realised he lived around the corner from me he offered to drop the items off on the way home.

Unfortunately people going the extra mile to help you is a rarity these days and I felt his actions should be brought to your attention.

Ms Ball

Hi. Just a quick note to say a big thank you for the recent repair work you carried out on my Citroën C5 tourer GV08 ***
Both your delivery and collection drivers were pleasant and good timekeepers.
The repair work is of the highest quality.
As a bonus, a nice valet on completion.
No hesitation in recommending you to any customers.
Regards, Mr Somerville.

Mr Somerville

Very impressed with the standard of work, ABL clearly take pride in their work, the repair is totally invisible & colour match excellent.  Even though I do not know the company all the people I had contact with were both pleasant & helpful. I would not hesitate in recommending ABL to my friends & family.

Mr Sheppard Portsmouth

I just wanted to say a big thank you for the wonderful service you have given me and the repairs to my lovely car. I'd particularly like to thank Simon for his patience and understanding when I came down to the site last week in rather an emotional state! You all helped to make the whole awful experience much easier to cope with. I would certainly recommend you to anyone needing work done on a car.

Miss Catton, Surrey

We have just got our car back today, you have done a beautiful job, thank you very much.

Mr & Mrs Patterson, Littlehampton

We were so impressed with your customer service, helpfulness, customer liason, sense of humour, attention to detail, your positive attitue... well, simply everything in our dealings with you. You really do stand by your PRIDE ethos and it has been a total pleasure to deal with you all. We are glad it was ABL who looked after us!

Mrs Smith, Ashford

awardWe are proud to be an award-winning company and over the years have been recognised with a large number of awards for a variety of reasons.

Our favourite awards are those that focus on customers so we were recently delighted to be finalists in the Ageas Insurance Award for the Best Solution to a Customer Predicament.

Other recent achievements include: winning the Process Driven Performance Improvement Award at the British Bodyshop Awards; and the ABP Club’s award for the Largest Annual Growth for an independent bodyshop.

But for us it is not all about grand gestures - a call or an email saying thank you from a satisfied customer can mean just as much to us as a trophy or a certificate.

ABL Directors David & Sue Morriss receiving an award from TV Presenter Gabby Logan & Rob Smale Claims Director Ageas Insurance Ltd.

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