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I recently had my car repaired at Ashford. It was a really good experience, well-informed staff, always friendly and helpful they kept me informed as to what was happening with the repair. I feel one member of staff in particular should receive a special mention, Emily, who every time we spoke was always very friendly and cheerful. It was a pleasure to speak to her.
I am more than satisfied with the quality of the repairs and would certainly recommend your company in the future.
 
Kind Regards
Mr Evason
 

Mr Evason

We were so impressed with your customer service, helpfulness, customer liason, sense of humour, attention to detail, your positive attitue... well, simply everything in our dealings with you. You really do stand by your PRIDE ethos and it has been a total pleasure to deal with you all. We are glad it was ABL who looked after us!

Mrs Smith, Ashford

Earlier this week you repaired some damage to our car sustained when someone ran into it in a car park. We are delighted with the repair and the courtesy and professionalism of everyone at ABL. We were kept informed throughout and the work was done with great speed and the finished result perfect, we asked too for a personal quote to a scuff on the opposite side of the bumper which was done, accepted and the work carried out with efficiency, so all in all thank you to you all.
Wishing you all a Happy Christmas and 2014
 

Mr & Mrs Smith, Surrey

Just a quick note to say thank you to Tim and his team for such a fantastic job on my car. You really can’t see any indication that there was any damage done. One word - Superb! 

Mr Brooks, Redhill

To you and the repair workers.
 
 
I must say just how pleased I am with the standard of the repair, and the service given to me and my car.
 
A special Gold Star Standard.
 
Thank you all very much.
 

Mr Turmeau

We are insured with Sheila's Wheels and, after I damaged our Volvo's nearside doors recently, we were informed by them that ABL Portsmouth were our nearest accident repair centre.

Everything was incredibly easy. I was contacted by ABL at the time my insurers said they would be in touch. My car was collected by a super chap who delivered a great courtesy car which we had use of for a few days whilst the Volvo was repaired. Our car was returned to us by another helpful driver - valeted - and the repair work looks excellent. ABL Portsmouth were very flexible about collection and return times and fitted in with our schedule of work. We are delighted with the service ABL Portsmouth gave us. Thank you so much - you could not have been more helpful. An exceptional service

Ms A Florey

awardWe are proud to be an award-winning company and over the years have been recognised with a large number of awards for a variety of reasons.

Our favourite awards are those that focus on customers so we were recently delighted to be finalists in the Ageas Insurance Award for the Best Solution to a Customer Predicament.

Other recent achievements include: winning the Process Driven Performance Improvement Award at the British Bodyshop Awards; and the ABP Club’s award for the Largest Annual Growth for an independent bodyshop.

But for us it is not all about grand gestures - a call or an email saying thank you from a satisfied customer can mean just as much to us as a trophy or a certificate.

ABL Directors David & Sue Morriss receiving an award from TV Presenter Gabby Logan & Rob Smale Claims Director Ageas Insurance Ltd.

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