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Dear Mr Jones
 
I just wanted to say how impressed I have been with the service you have provided. My car was collected on Monday and delivered back Thursday. I have been kept informed throughout and everyone has been so pleasant to deal with. The paint job looks excellent and I have never had a better valet.
 

Mr Guillum-Scott, Surrey

We have just got our car back today, you have done a beautiful job, thank you very much.

Mr & Mrs Patterson, Littlehampton

Earlier this week you repaired some damage to our car sustained when someone ran into it in a car park. We are delighted with the repair and the courtesy and professionalism of everyone at ABL. We were kept informed throughout and the work was done with great speed and the finished result perfect, we asked too for a personal quote to a scuff on the opposite side of the bumper which was done, accepted and the work carried out with efficiency, so all in all thank you to you all.
Wishing you all a Happy Christmas and 2014
 

Mr & Mrs Smith, Surrey

To all the team at ABL,

 

I really wanted to thank you very much for the brilliant service I received.

From the very first phone call to arrange repair I received a very professional service,My car was repaired to an excellent standard, and it has even been valeted to my surprise.

Thank you for making a fairly distressful incident turn out well and handled with care.

Mrs Brown

Hi. Just a quick note to say a big thank you for the recent repair work you carried out on my Citroën C5 tourer GV08 ***
Both your delivery and collection drivers were pleasant and good timekeepers.
The repair work is of the highest quality.
As a bonus, a nice valet on completion.
No hesitation in recommending you to any customers.
Regards, Mr Somerville.

Mr Somerville

I was absolutely delighted with the service I received from ABL from start to finish. I was kept well informed at all stages, your staff were polite and friendly, the job was completed a day earlier than I'd expected and my car was returned clean and perfectly repaired. I honestly couldn't have asked for more, so thank you for making what was an unpleasant experience a lot more bearable.

Ms Haden, Portsmouth

awardWe are proud to be an award-winning company and over the years have been recognised with a large number of awards for a variety of reasons.

Our favourite awards are those that focus on customers so we were recently delighted to be finalists in the Ageas Insurance Award for the Best Solution to a Customer Predicament.

Other recent achievements include: winning the Process Driven Performance Improvement Award at the British Bodyshop Awards; and the ABP Club’s award for the Largest Annual Growth for an independent bodyshop.

But for us it is not all about grand gestures - a call or an email saying thank you from a satisfied customer can mean just as much to us as a trophy or a certificate.

ABL Directors David & Sue Morriss receiving an award from TV Presenter Gabby Logan & Rob Smale Claims Director Ageas Insurance Ltd.

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