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To you and the repair workers.
 
 
I must say just how pleased I am with the standard of the repair, and the service given to me and my car.
 
A special Gold Star Standard.
 
Thank you all very much.
 

Mr Turmeau

To all the team at ABL,

 

I really wanted to thank you very much for the brilliant service I received.

From the very first phone call to arrange repair I received a very professional service,My car was repaired to an excellent standard, and it has even been valeted to my surprise.

Thank you for making a fairly distressful incident turn out well and handled with care.

Mrs Brown

My Insurance arranged for my car to be collected from your Kent branch after an accident, I have spoken to a few people at the site who were all very helpful.  The damage resulted in my car being written off but I had left some items inc service book & tax in the vehicle, when the site manager realised he lived around the corner from me he offered to drop the items off on the way home.

Unfortunately people going the extra mile to help you is a rarity these days and I felt his actions should be brought to your attention.

Ms Ball

I recently had my car repaired at Ashford. It was a really good experience, well-informed staff, always friendly and helpful they kept me informed as to what was happening with the repair. I feel one member of staff in particular should receive a special mention, Emily, who every time we spoke was always very friendly and cheerful. It was a pleasure to speak to her.
I am more than satisfied with the quality of the repairs and would certainly recommend your company in the future.
 
Kind Regards
Mr Evason
 

Mr Evason

Dear Mr Jones

Thank you so much for the first class service in attending to my car, and also it was cleaned so well inside! I did not expect that. I will send a copy of this to Tesco Insurance to show my appreciation.

Mrs Jones, East Horsley

To all at ABL,

A huge thankyou for fixing my car, your customer service has been amazing!

Charlotte Lynsdale

awardWe are proud to be an award-winning company and over the years have been recognised with a large number of awards for a variety of reasons.

Our favourite awards are those that focus on customers so we were recently delighted to be finalists in the Ageas Insurance Award for the Best Solution to a Customer Predicament.

Other recent achievements include: winning the Process Driven Performance Improvement Award at the British Bodyshop Awards; and the ABP Club’s award for the Largest Annual Growth for an independent bodyshop.

But for us it is not all about grand gestures - a call or an email saying thank you from a satisfied customer can mean just as much to us as a trophy or a certificate.

ABL Directors David & Sue Morriss receiving an award from TV Presenter Gabby Logan & Rob Smale Claims Director Ageas Insurance Ltd.

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