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I recently had my car repaired at Ashford. It was a really good experience, well-informed staff, always friendly and helpful they kept me informed as to what was happening with the repair. I feel one member of staff in particular should receive a special mention, Emily, who every time we spoke was always very friendly and cheerful. It was a pleasure to speak to her.
I am more than satisfied with the quality of the repairs and would certainly recommend your company in the future.
 
Kind Regards
Mr Evason
 

Mr Evason

Dear Mr Jones

Thank you so much for the first class service in attending to my car, and also it was cleaned so well inside! I did not expect that. I will send a copy of this to Tesco Insurance to show my appreciation.

Mrs Jones, East Horsley

My Vauxhall Meriva has just been returned to me. The courtsey & professionalism displayed by your employees is second to none. From the first contact to the final delivery I have been most impressed by your staffs efficiency & friendliness, the confidence I had in your firm was entirely due to the treatment I received.

Mr Pickersgill, Canterbury

Dear Mr Jones
 
I just wanted to say how impressed I have been with the service you have provided. My car was collected on Monday and delivered back Thursday. I have been kept informed throughout and everyone has been so pleasant to deal with. The paint job looks excellent and I have never had a better valet.
 

Mr Guillum-Scott, Surrey

We are insured with Sheila's Wheels and, after I damaged our Volvo's nearside doors recently, we were informed by them that ABL Portsmouth were our nearest accident repair centre.

Everything was incredibly easy. I was contacted by ABL at the time my insurers said they would be in touch. My car was collected by a super chap who delivered a great courtesy car which we had use of for a few days whilst the Volvo was repaired. Our car was returned to us by another helpful driver - valeted - and the repair work looks excellent. ABL Portsmouth were very flexible about collection and return times and fitted in with our schedule of work. We are delighted with the service ABL Portsmouth gave us. Thank you so much - you could not have been more helpful. An exceptional service

Ms A Florey

To you and the repair workers.
 
 
I must say just how pleased I am with the standard of the repair, and the service given to me and my car.
 
A special Gold Star Standard.
 
Thank you all very much.
 

Mr Turmeau

The BSI standard for vehicle body repair is designed to give you peace of mind that your vehicle will be treated with the same care and expertise  as it was during its original manufacture. It also, most importantly, shows that it has been returned to its pre-accident integrity and is as safe as  it ever was.

That is why we are delighted to be a BSI 10125 approved bodyshop and here at ABL we don't just use the logo, we live by it, we believe in it  and we run our business by it.

It is not an easy standard to achieve. We are assessed on the quality of the materials, the methods and the equipment we use in repairing your car. Being an approved body shop also means our staff must be properly trained and competent according to the BSI’s high professional standards. In fact, the majority of our staff are ATA Accredited and this commitment to training and development is one of the ways we attract great quality people to work for us, and keep those that do highly motivated and loyal.

We are regularly assessed and inspected to ensure we are upholding the BSI standards at all our sites.

For more information about the BSI Kitemark and what it means please visit the BSI website.

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