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My Vauxhall Meriva has just been returned to me. The courtsey & professionalism displayed by your employees is second to none. From the first contact to the final delivery I have been most impressed by your staffs efficiency & friendliness, the confidence I had in your firm was entirely due to the treatment I received.

Mr Pickersgill, Canterbury

Earlier this week you repaired some damage to our car sustained when someone ran into it in a car park. We are delighted with the repair and the courtesy and professionalism of everyone at ABL. We were kept informed throughout and the work was done with great speed and the finished result perfect, we asked too for a personal quote to a scuff on the opposite side of the bumper which was done, accepted and the work carried out with efficiency, so all in all thank you to you all.
Wishing you all a Happy Christmas and 2014
 

Mr & Mrs Smith, Surrey

We were so impressed with your customer service, helpfulness, customer liason, sense of humour, attention to detail, your positive attitue... well, simply everything in our dealings with you. You really do stand by your PRIDE ethos and it has been a total pleasure to deal with you all. We are glad it was ABL who looked after us!

Mrs Smith, Ashford

Just to thank you for the extremely professional way you dealt with the recent accident damage to my car.  Everybody I spoke to at your company, in the office, collecting and delivering my car was friendly and courteous.  The repair was completed 2 days early and is undetectable & the car was delivered back to me cleaned and valeted.
Thank you very much!
 

Mr D. Jones

Hi, I just wanted to say thank you for the excellent service I received this week. There was minor cosmetic damage to my car but the customer service received from your staff who kept me up to date with what was happening and the driver who collected my car was nothing short of exceptional.
 
My car was repaired and returned in 24 hours which I wasn't expecting.
 
A great service all round.
 
Ms. T Lambert

Ms Lambert

Hi, I would just like to say a big THANKYOU to the people who repaired my car, ( mini cabriolet GJ11***). The work was carried out in your Ashford, Kent Branch. Please convey my heartfelt thanks. Excellent attention from start to finish. Once again a big THANKYOU A+++++++++++++++++ all the way.
Sincerely,
Mr Cook.
 

Mr Cook

The BSI standard for vehicle body repair is designed to give you peace of mind that your vehicle will be treated with the same care and expertise  as it was during its original manufacture. It also, most importantly, shows that it has been returned to its pre-accident integrity and is as safe as  it ever was.

That is why we are delighted to be a BSI 10125 approved bodyshop and here at ABL we don't just use the logo, we live by it, we believe in it  and we run our business by it.

It is not an easy standard to achieve. We are assessed on the quality of the materials, the methods and the equipment we use in repairing your car. Being an approved body shop also means our staff must be properly trained and competent according to the BSI’s high professional standards. In fact, the majority of our staff are ATA Accredited and this commitment to training and development is one of the ways we attract great quality people to work for us, and keep those that do highly motivated and loyal.

We are regularly assessed and inspected to ensure we are upholding the BSI standards at all our sites.

For more information about the BSI Kitemark and what it means please visit the BSI website.

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