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To all at ABL,

A huge thankyou for fixing my car, your customer service has been amazing!

Charlotte Lynsdale

Hi, I just wanted to say thank you for the excellent service I received this week. There was minor cosmetic damage to my car but the customer service received from your staff who kept me up to date with what was happening and the driver who collected my car was nothing short of exceptional.
 
My car was repaired and returned in 24 hours which I wasn't expecting.
 
A great service all round.
 
Ms. T Lambert

Ms Lambert

I would like to say the repair to my Mercedes C220 was excellent, and to thank you very much, I could not be happier with it.

Mr T M O'Donoghue

To you and the repair workers.
 
 
I must say just how pleased I am with the standard of the repair, and the service given to me and my car.
 
A special Gold Star Standard.
 
Thank you all very much.
 

Mr Turmeau

I was absolutely delighted with the service I received from ABL from start to finish. I was kept well informed at all stages, your staff were polite and friendly, the job was completed a day earlier than I'd expected and my car was returned clean and perfectly repaired. I honestly couldn't have asked for more, so thank you for making what was an unpleasant experience a lot more bearable.

Ms Haden, Portsmouth

Dear Mr Jones
 
I just wanted to say how impressed I have been with the service you have provided. My car was collected on Monday and delivered back Thursday. I have been kept informed throughout and everyone has been so pleasant to deal with. The paint job looks excellent and I have never had a better valet.
 

Mr Guillum-Scott, Surrey

The BSI standard for vehicle body repair is designed to give you peace of mind that your vehicle will be treated with the same care and expertise  as it was during its original manufacture. It also, most importantly, shows that it has been returned to its pre-accident integrity and is as safe as  it ever was.

That is why we are delighted to be a BSI 10125 approved bodyshop and here at ABL we don't just use the logo, we live by it, we believe in it  and we run our business by it.

It is not an easy standard to achieve. We are assessed on the quality of the materials, the methods and the equipment we use in repairing your car. Being an approved body shop also means our staff must be properly trained and competent according to the BSI’s high professional standards. In fact, the majority of our staff are ATA Accredited and this commitment to training and development is one of the ways we attract great quality people to work for us, and keep those that do highly motivated and loyal.

We are regularly assessed and inspected to ensure we are upholding the BSI standards at all our sites.

For more information about the BSI Kitemark and what it means please visit the BSI website.

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