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I was absolutely delighted with the service I received from ABL from start to finish. I was kept well informed at all stages, your staff were polite and friendly, the job was completed a day earlier than I'd expected and my car was returned clean and perfectly repaired. I honestly couldn't have asked for more, so thank you for making what was an unpleasant experience a lot more bearable.

Ms Haden, Portsmouth

Hi, I just wanted to say thank you for the excellent service I received this week. There was minor cosmetic damage to my car but the customer service received from your staff who kept me up to date with what was happening and the driver who collected my car was nothing short of exceptional.
 
My car was repaired and returned in 24 hours which I wasn't expecting.
 
A great service all round.
 
Ms. T Lambert

Ms Lambert

I recently had my car repaired at Ashford. It was a really good experience, well-informed staff, always friendly and helpful they kept me informed as to what was happening with the repair. I feel one member of staff in particular should receive a special mention, Emily, who every time we spoke was always very friendly and cheerful. It was a pleasure to speak to her.
I am more than satisfied with the quality of the repairs and would certainly recommend your company in the future.
 
Kind Regards
Mr Evason
 

Mr Evason

I would just like to say how pleased with the service from everyone and the quality of the workmanship.  You say you aim to serve all your customers with "PRIDE"  - you certainly lived up to all the claims from all those letters.  I would have no hesitation in recommending Autobody Language (Redhill) for your professional and excellent service.
 

Sue Taylor, Surrey

My Vauxhall Meriva has just been returned to me. The courtsey & professionalism displayed by your employees is second to none. From the first contact to the final delivery I have been most impressed by your staffs efficiency & friendliness, the confidence I had in your firm was entirely due to the treatment I received.

Mr Pickersgill, Canterbury

To all the team at ABL,

 

I really wanted to thank you very much for the brilliant service I received.

From the very first phone call to arrange repair I received a very professional service,My car was repaired to an excellent standard, and it has even been valeted to my surprise.

Thank you for making a fairly distressful incident turn out well and handled with care.

Mrs Brown

The BSI standard for vehicle body repair is designed to give you peace of mind that your vehicle will be treated with the same care and expertise  as it was during its original manufacture. It also, most importantly, shows that it has been returned to its pre-accident integrity and is as safe as  it ever was.

That is why we are delighted to be a BSI 10125 approved bodyshop and here at ABL we don't just use the logo, we live by it, we believe in it  and we run our business by it.

It is not an easy standard to achieve. We are assessed on the quality of the materials, the methods and the equipment we use in repairing your car. Being an approved body shop also means our staff must be properly trained and competent according to the BSI’s high professional standards. In fact, the majority of our staff are ATA Accredited and this commitment to training and development is one of the ways we attract great quality people to work for us, and keep those that do highly motivated and loyal.

We are regularly assessed and inspected to ensure we are upholding the BSI standards at all our sites.

For more information about the BSI Kitemark and what it means please visit the BSI website.

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