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To all the team at ABL,
I really wanted to thank you very much for the brilliant service I received.
From the very first phone call to arrange repair I received a very professional service,My car was repaired to an excellent standard, and it has even been valeted to my surprise.
Thank you for making a fairly distressful incident turn out well and handled with care.
Mrs Brown
Earlier this week you repaired some damage to our car sustained when someone ran into it in a car park. We are delighted with the repair and the courtesy and professionalism of everyone at ABL. We were kept informed throughout and the work was done with great speed and the finished result perfect, we asked too for a personal quote to a scuff on the opposite side of the bumper which was done, accepted and the work carried out with efficiency, so all in all thank you to you all.
Wishing you all a Happy Christmas and 2014
Mr & Mrs Smith, Surrey
Hi, I just wanted to say thank you for the excellent service I received this week. There was minor cosmetic damage to my car but the customer service received from your staff who kept me up to date with what was happening and the driver who collected my car was nothing short of exceptional.
My car was repaired and returned in 24 hours which I wasn't expecting.
A great service all round.
Ms. T Lambert
Ms Lambert
I recently had my car repaired at Ashford. It was a really good experience, well-informed staff, always friendly and helpful they kept me informed as to what was happening with the repair. I feel one member of staff in particular should receive a special mention, Emily, who every time we spoke was always very friendly and cheerful. It was a pleasure to speak to her.
I am more than satisfied with the quality of the repairs and would certainly recommend your company in the future.
Kind Regards
Mr Evason
Mr Evason
To you and the repair workers.
I must say just how pleased I am with the standard of the repair, and the service given to me and my car.
A special Gold Star Standard.
Thank you all very much.
Mr Turmeau
Just a quick note to say thank you to Tim and his team for such a fantastic job on my car. You really can’t see any indication that there was any damage done. One word - Superb!
Mr Brooks, Redhill
At ABL we are committed to safeguarding and preserving the privacy of our visitors.
This Privacy Policy explains what happens to any personal data that you provide to us, or that we collect from you whilst you visit our site.
We do update this Policy from time to time so please do review this Policy regularly.
Information We Collect
In running and maintaining our website we may collect and process the following data about you:
- Information about your use of our site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data.
- Information provided voluntarily by you. For example, when you register for information or make a purchase.
- Information that you provide when you communicate with us by any means.
Use of Cookies
Cookies provide information regarding the computer used by a visitor. We may use cookies where appropriate to gather information about your computer in order to assist us in improving our website.
We may gather information about your general use by using the cookie. Where used, these cookies are downloaded to your computer and stored on the computer’s hard drive. Such information will not identify you personally. It is statistical data. This statistical data does not identify any personal details whatsoever
You can adjust the settings on your computer to decline any cookies if you wish. This can easily be done by activating the reject cookies setting on your computer.
Our advertisers may also use cookies, over which we have no control. Such cookies (if used) would be downloaded once you click on advertisements on our website.
Strictly Necessary Cookies
These cookies are strictly necessary for the operation of the site. These are not tracking cookies and they do not collect any personal data. They cannot be disabled.
| Cookie Name | Purpose | Expires |
|---|---|---|
| [Dynamic] Your Session ID | Used by our content management system | On browser close |
| [Dynamic] Your Session ID | Used to keep you logged in | 1 year |
| use_cookies | Used to remember your preference | 20 years |
| disable_tracking | Used to remember your preference | 20 years |
Cookies are enabled
Analytical Data Cookies
These cookies are used to collect statistical data about your visit to our site. These are tracking cookies, they track your route through this website and they do not collect any personal data.
| Google Analytics Cookies | Purpose | Expires |
|---|---|---|
| _utma | Statistical data used by Google | 2 years from set/update |
| _utmb | Statistical data used by Google | 30 minutes from set/update |
| _utmc | Statistical data used by Google | On browser close |
| _utmz | Statistical data used by Google | 6 months from set/update |
| _utmv | Statistical data used by Google | 2 years from set/update |
| _utmx | Statistical data used by Google | 2 years from set/update |
Use of Your Information
We use the information that we collect from you to provide our services to you. In addition to this we may use the information for one or more of the following purposes:
- To provide information to you that you request from us relating to our products or services.
- To provide information to you relating to other products that may be of interest to you. Such additional information will only be provided where you have consented to receive such information.
- To inform you of any changes to our website, services or goods and products.
If you have previously purchased goods or services from us we may provide to you details of similar goods or services, or other goods and services, that you may be interested in.
Where your consent has been provided in advance we may allow selected third parties to use your data to enable them to provide you with information regarding unrelated goods and services which we believe may interest you. Where such consent has been provided it can be withdrawn by you at any time.
Storing Your Personal Data
In operating our website it may become necessary to transfer data that we collect from you to locations outside of the European Union for processing and storing. We do our upmost to ensure that all reasonable steps are taken to make sure that your data is treated stored securely. As and when this situation arises we will inform you and give you the choice before committing to a transfer.
Disclosing Your Information
We will not disclose your personal information to any other party other than in accordance with this Privacy Policy and in the circumstances detailed below:
- In the event that we sell any or all of our business to the buyer.
- Where we are legally required by law to disclose your personal information.
- To further fraud protection and reduce the risk of fraud.
Third Party Links
On occasion we include links to third parties on this website. Where we provide a link it does not mean that we endorse or approve that site’s policy towards visitor privacy. You should review their privacy policy before sending them any personal data.
Access to Information
In accordance with the Data Protection Act 1998 you have the right to access any information that we hold relating to you. Please note that we reserve the right to charge a fee of £10 to cover costs incurred by us in providing you with the information.
Contacting Us
Please do not hesitate to contact us regarding any matter relating to this Privacy Policy at This email address is being protected from spambots. You need JavaScript enabled to view it. .
Contact us
Unit 2, Solent 27
Walton Road
Portsmouth
PO6 1SX
Telephone: 02392 987111
Email: claimspo@abluk.com
Opening hours
Monday – Friday 8.30am to 5.30pm
Saturday – 8.30am to 12pm
