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My Insurance arranged for my car to be collected from your Kent branch after an accident, I have spoken to a few people at the site who were all very helpful.  The damage resulted in my car being written off but I had left some items inc service book & tax in the vehicle, when the site manager realised he lived around the corner from me he offered to drop the items off on the way home.

Unfortunately people going the extra mile to help you is a rarity these days and I felt his actions should be brought to your attention.

Ms Ball

To all at ABL,

A huge thankyou for fixing my car, your customer service has been amazing!

Charlotte Lynsdale

Hi, I just wanted to say thank you for the excellent service I received this week. There was minor cosmetic damage to my car but the customer service received from your staff who kept me up to date with what was happening and the driver who collected my car was nothing short of exceptional.
 
My car was repaired and returned in 24 hours which I wasn't expecting.
 
A great service all round.
 
Ms. T Lambert

Ms Lambert

Dear Mr Jones
 
I just wanted to say how impressed I have been with the service you have provided. My car was collected on Monday and delivered back Thursday. I have been kept informed throughout and everyone has been so pleasant to deal with. The paint job looks excellent and I have never had a better valet.
 

Mr Guillum-Scott, Surrey

Just a quick note to say thank you to Tim and his team for such a fantastic job on my car. You really can’t see any indication that there was any damage done. One word - Superb! 

Mr Brooks, Redhill

I would like to say the repair to my Mercedes C220 was excellent, and to thank you very much, I could not be happier with it.

Mr T M O'Donoghue

For minor cosmetic damage our innovative OneTouch® Service can fast track your repair – So what is OneTouch®?

Most jobs come into our workshop and go through several different departments: stripping, panel repairs, paint shop and so on. Up to eight people would typically work on your vehicle. Your job joins the queue, along with the larger, more complicated repairs, and it may take a few days, even if your damage is small and cosmetic.

With our OneTouch® Service, one expert technician, working in a dedicated OneTouch® workbay, is responsible for all the work on your car. So you still have access to the best professional expertise and equipment, but your car is fast-tracked and often ready to pick up the same day.

We do not just use this for our insurance partners, it is also available direct to you!

Call us

and speak to one of our helpful claims team...

0845 154 5455

 

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How we can help you?

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