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I recently had my car repaired at Ashford. It was a really good experience, well-informed staff, always friendly and helpful they kept me informed as to what was happening with the repair. I feel one member of staff in particular should receive a special mention, Emily, who every time we spoke was always very friendly and cheerful. It was a pleasure to speak to her.
I am more than satisfied with the quality of the repairs and would certainly recommend your company in the future.
 
Kind Regards
Mr Evason
 

Mr Evason

Hi. Just a quick note to say a big thank you for the recent repair work you carried out on my Citroën C5 tourer GV08 ***
Both your delivery and collection drivers were pleasant and good timekeepers.
The repair work is of the highest quality.
As a bonus, a nice valet on completion.
No hesitation in recommending you to any customers.
Regards, Mr Somerville.

Mr Somerville

Hi, I just wanted to say thank you for the excellent service I received this week. There was minor cosmetic damage to my car but the customer service received from your staff who kept me up to date with what was happening and the driver who collected my car was nothing short of exceptional.
 
My car was repaired and returned in 24 hours which I wasn't expecting.
 
A great service all round.
 
Ms. T Lambert

Ms Lambert

I was absolutely delighted with the service I received from ABL from start to finish. I was kept well informed at all stages, your staff were polite and friendly, the job was completed a day earlier than I'd expected and my car was returned clean and perfectly repaired. I honestly couldn't have asked for more, so thank you for making what was an unpleasant experience a lot more bearable.

Ms Haden, Portsmouth

We were so impressed with your customer service, helpfulness, customer liason, sense of humour, attention to detail, your positive attitue... well, simply everything in our dealings with you. You really do stand by your PRIDE ethos and it has been a total pleasure to deal with you all. We are glad it was ABL who looked after us!

Mrs Smith, Ashford

To all at ABL,

A huge thankyou for fixing my car, your customer service has been amazing!

Charlotte Lynsdale

For minor cosmetic damage our innovative OneTouch® Service can fast track your repair – So what is OneTouch®?

Most jobs come into our workshop and go through several different departments: stripping, panel repairs, paint shop and so on. Up to eight people would typically work on your vehicle. Your job joins the queue, along with the larger, more complicated repairs, and it may take a few days, even if your damage is small and cosmetic.

With our OneTouch® Service, one expert technician, working in a dedicated OneTouch® workbay, is responsible for all the work on your car. So you still have access to the best professional expertise and equipment, but your car is fast-tracked and often ready to pick up the same day.

We do not just use this for our insurance partners, it is also available direct to you!

Call us

and speak to one of our helpful claims team...

0845 154 5455

 

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How we can help you?

Send us your photos for a quick and easy damage assesment

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